Intelligence, integrated.
We build AI into regulated work, alongside the experts who make high-stakes decisions.
Build on what your organisation already knows.
Your organisation has spent years developing the knowledge and judgement that make it work. Digital intelligence can put more of that experience behind each decision, with relevant evidence to hand.
With the right implementation, that experience becomes available to others. Over time, digital intelligence becomes second nature – part of how your organisation understands, exercises judgement and gets things done.
To get value from AI,
you have to
understand the work.
We wrote Ireland’s generative AI playbooks for life sciences and medtech with more than 120 people from 11 companies, who identified close to 200 use cases. Both are free, and a good place to start.
Working alongside experts
from batch records to insurance claims.
They talk us through their working day, and we build around the decisions they make.
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Biopharma
GMP batch manufacture: deviations, batch records and QP release.
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Medtech
ISO 13485 quality systems, high-mix assembly and sterilisation capacity.
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Complex manufacturing
Planning, maintenance and the knowledge held by a few people.
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Professional and financial services
Insurance claims, member service and fund management.
From the first question to years of live use.
Four service lines take one system the whole way. You can start with any of them.
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Focus & Align
The challenge to solve first: where AI would help, where it wouldn’t, and how you’ll measure it.
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Build & Integrate
A working system in your people’s daily work, built through the Intelligence Delivery Life Cycle. Each phase ends with your decision.
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Embed
Your people working with it from the first demonstrator, so the new way of working holds without us.
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Operate
A system kept right after go-live, as your business, your data, the models and your people’s judgement change.
And once it’s live,
it keeps getting better.
Continuous Intelligence Operations (CIOps) is the discipline of operating digital intelligence in live work, and improving it continuously from the evidence that work produces.
How CIOps worksOur applied research helps capture what your experts know.
Experts notice what matters, spot the exceptions and adjust when things change. Most of that has never been captured. We put it to work, for a world where organisations run thousands of agents alongside their people.
Our clients keep winning awards with us.
2026Collaboration in BioPharmaChem AwardBioPharmaChem Impact Awards 2026For using AI to support the life sciences and pharmaceutical industries, including the Generative AI for Life Sciences Playbook
2026Digital Impact of the Year AwardNational Digital Awards 2026For the national volunteer matching service we built with ALONE
With ALONE
2025Best Industry Application of AIitag Excellence Awards 2025For the claims and call-summarisation systems we built with Laya Healthcare
With Laya Healthcare
2025Investment in Innovation AwardFleet Transport Awards 2025For the AskJJ AI programme we built with JJ Kavanagh
With JJ Kavanagh- 2025Best AI Project Awarditag Excellence Awards 2025One of two awards we won at the itag Excellence Awards in March 2025Brightbeam
Deep work, shared openly.
What agents need to surviveA geologist and seven companions spent five weeks driving across the Arabian desert.
Does your team know enough to check AI?In 1962, a woman at a desk in Virginia spent a day and a half doing sums a computer had already done.
Can the model forget?There’s a tree on an island near Seattle that has swallowed a bicycle. A boy left the bike in the woods in 1954 because he didn’t like it, and never gave it another thought.
Decision fatigue in AI workflowsEvery so often, an airport scanner deliberately shows the screener a gun that isn’t in the bag.